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FREQUENTLY ASKED QUESTIONS

How long will delivery take?
In normal cases delivery of a product takes 3-5 business day. Though in case of any delay in delivery due to unforced & unavoidable circumstances. Sahu Agencies won’t be responsible for such delay. If however there is delay in delivery you can contact us at our customer care and inquire for the same.
How secure is shopping in the Online Shop? Is my data protected?
Sahu Agencies takes you identity and payments much seriously. Our website www.sahuagencies.com is a secured server which does not allow sharing of any details of the customer who is coming here for shopping. We only use your details for verification and for delivery of your product being purchased.
What are the delivery charges for orders from the Online Shop?
We assure you to use the reliable courier service to deliver your product on committed time. Though in case of any delay in delivery due to unforceful & unavoidable circumstances. Sahu Agencies won’t be responsible for such delay. Delivery within municipal limits of City (from Central Lucknow, Hazratganj, Lucknow) :
  • Delivery up-to 5 Kms. =Rs.150/- per Product
  • Delivery from 05 Kms. to 10 Kms. =Rs.200/- per Product
  • Delivery from 11 kms. to 15 Kms. =Rs.300/- per Product
  • Delivery from 15 Kms. to 20 Kms. =Rs.400/- per Product
Delivery in Other Cities in U.P. :-
  • Delivery depend on City =Charges would be confirmed upon City & Address
Delivery outside U.P. :-
  • Delivery outside Uttar Pradesh is not available. Shipment will be processed only in UP.
  • We will inform our customer about shipment availability in other states than UP once we start.
Delivery “Extra Charges” for large appliances, such as Frost Free Ref. (above 350 Ltr.) & Side by Side Refrigerators :-
  • Extra Charges (apart from Delivery Charges) = + Rs.300/- per Product.
Delivery drop at Customer’s Ground Floor House/Apartment/Flat Entrance Gate only. :- Lifting of Goods above Ground Floor Would be Charged EXTRA = Depend on Conditions.* * (but only at prior intimation & confirmation)
What exactly happens after ordering?
After we receive your order, we process it further. The related product goes through all the necessary quality checks. Once the quality of the product is assured by us we allow it for its packaging and it is further shipped to the respective address for delivery. During this process we update your account with the status of the product so that you know when to receive your product.
Which payment methods are accepted in the Online Shop?
Sahu Agencies allow you to have a feel and comfort of online shopping and let you have a easy and hassle free experience. We provide you to have the following payment options for your purchase.
We accept all types of Credit Cards.
We accept all types of Debit Cards.
We accept all major banks Net Banking.
We allow you to have Cash On Delivery.

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