TERMS OF USE AGREEMENT

This Terms of Use (the “Agreement”) describes the terms and conditions applicable to your use of
the Sahu Agencies website which is identified by the uniform resource locator
www.Sahuagencies.com (the “Site”). This Agreement is entered into between you as the user of the
Site(the “User”) and (“Sahu Agencies.”).
GENERAL USAGE
You may not post or transmit Content, (even if made in a joking, sarcastic or unintended manner), if
it in any way: is patently offensive to the online community, such as sexually explicit content, or
content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind
against any group or individual harasses or advocates harassment of another person involves the
transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”; promotes
illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous infringes
upon or violates any third party\’s rights [(including, but not limited to, intellectual property rights,
rights of privacy (including without limitation unauthorized disclosure of a person\’s name, email
address, physical address or phone number) or rights of publicity] You understand that
Sahuagencies.com has the right at all times to disclose any information (including the identity of the
persons providing information or materials on the Sites) as necessary to satisfy any law, regulation
or valid governmental request. This may include, without limitation, disclosure of the information in
connection with an investigation of alleged illegal activity or solicitation of illegal activity or in
response to a lawful court order or subpoena. In addition, we can (and you hereby expressly
authorize us to) disclose any information about you to law enforcement or other government
officials, as we, in our sole discretion, believe necessary or appropriate in connection with the
investigation and/or resolution of possible crimes, especially those that may involve personal injury.
Sahuagencies.com reserves the right but has no obligation, to monitor the materials posted in the
public areas of the Site. Sahuagencies.com shall have the right to remove or edit any Content that in
its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of
these Terms of Use. Notwithstanding this right of Sahuagencies.com, YOU REMAIN SOLELY
RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST IN THE PUBLIC AREAS OF THE
SITES AND IN YOUR PRIVATE MESSAGES. You agree that any Content you post may be used by
Sahuagencies.com, consistent with our Privacy Policy and Rules of Conduct on Site, and you are not
entitled to any payment or other compensation for such use. Please be advised that Content posted
in public areas of the Sites does not necessarily reflect the views of Sahuagencies.com. In no event
shall Sahuagencies.com assume or have any responsibility or liability for any Content posted or for
any claims, damages or losses resulting from the use of Content and/or the appearance of Content
on the Sites. You hereby represent and warrant that you are liable to all Content you provide and all
information it contains and that such Content shall not infringe any proprietary or other rights of
third parties or contain any libelous, tortuous, or otherwise unlawful information. It is possible that
other users(including unauthorized users or “hackers”) may post or transmit offensive or obscene
materials on the Sites and that you may be involuntarily exposed to such offensive and obscene
materials. It also is possible for others to obtain personal information about you due to your use of

the Sites, and that the recipient may use such information to harass or injure you.
Sahuagencies.com does not approve of such unauthorized uses but by using the Sites you
acknowledge and agree that Sahuagencies.com is not responsible for the use of any personal
information that you publicly disclose or share with others on the Sites. Please carefully select the
type of information that you publicly disclose or share with others on the Sites. Sahuagencies.com
shall have all the rights to take necessary action and claim damages that may occur due to your
involvement/participation in any way on your own or through group/s of People, intentionally or
unintentionally in DoS/DDoS (Distributed Denial of Services). Subject to any additional agreements
relating to Paid Services, this Agreement and the Privacy Policy constitute the entire agreement
between the User and Sahu Agencies with respect to access to and use of the Site, superseding any
prior written or oral agreements in relation to the same subject matter herein. If any provision herein
is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions
shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or
describe the scope or extent of such section. Sahu Agencies\’s failure to enforce any right or failure
to act with respect to any breach by a User under these terms and conditions will not waive that right
nor waives Sahu Agencies\’s right to act with respect with subsequent or similar breaches. Sahu
Agencies shall have the right to assign its obligations and duties in this Agreement and in any
agreement relating to Services to any person or entity. Sahuagencies.com may review, edit, reject,
refuse to post and/or delete any Content that in the sole judgment of Sahuagencies.com violate
these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or
threaten the safety of another person. Sahu Agencies reserves the right to limit, deny or create
different access to the Site and its features with respect to different Users, or to change any of the
features or introduce new features without prior notice. Each User acknowledges that inability to use
the Site wholly or partially for whatever reason may have adverse effects on its business. Each User
hereby agrees that in no event shall Sahu Agencies be liable to the User or any third parties for any
inability to use the Site (whether due to disruption, limited access, changes to or termination of any
features on the Site or otherwise), any delays, errors or omissions with respect to any
communications or transmission, or any damage (direct, indirect, consequential or otherwise)
arising from the use of or inability to use the Site or any of its features.
Other Businesses
Sahuagencies.com does not take responsibility or liability or warrant including but not limited to, the
actions, products, content and services on Sahuagencies.com website, which are linked through
including but not limited to Affiliates and sites using Sahuagencies.com APIs. In addition,
Sahuagencies.com provide links to the sites of affiliated companies and certain other businesses for
which, Sahuagencies.com is not responsible for examining or evaluating the products and services
offered by them, and we do not warrant the offerings of, any of these businesses or individuals or
the content of their website. Your correspondence or business dealings with, or participation in
promotions of, advertisers found on or through the Sites, including payment and delivery of related
goods or services, and any other terms, conditions, warranties or representations associated with
such dealings, are solely between you and such advertiser. Sahuagencies.com shall not be
responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or
as the result of the presence of such advertisers on the Sites. Some of the Sahu Agencies Content
displayed on this Site is provided or posted by third parties (“Third Party Content”) as above. Neither

Sahu Agencies nor any of our affiliates, directors, officers or employees has entered into any sales
agency relationship with such third party by virtue of Sahu Agencies. Ltd.\’s display of the Third Party
Content on the Site. Any Third Party Content is the sole responsibility of the party who provided the
content. Sahu Agencies is not responsible for the accuracy, propriety, lawfulness or truthfulness of
any Third Party Content, and shall not be liable to any User in connection with such User\’s reliance
of such Third Party Content. In addition, Sahu Agencies is not responsible for the conduct of any
User\’s activities on the Site, and shall not be liable to any person in connection with any damage
suffered by any person as a result of such User \’s conduct.
Electronic Communications
When you visit the site or send emails to us, you are communicating with us electronically. You
consent to receive communications from us electronically. We will communicate with you by email
or by posting notices on the Site. You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal requirement that such
communications be in writing.

Intellectual Property Rights
Sahu Agencies is the sole owner or lawful licensee of all the rights to the Site and the Sahu Agencies
Content. The Site and Sahu Agencies Content embody trade secrets and intellectual property rights
protected under worldwide copyright and other laws. All title, ownership and intellectual property
rights in the Site and Sahu Agencies Content shall remain with Sahu Agencies. Ltd., its affiliates or
licensors of the Sahu Agencies Content, as the case may be. All rights not otherwise claimed under
this Agreement or by Sahu Agencies are hereby reserved. “Sahu
agencies”,”www.Sahuagencies.com” and related icons and logos are registered trademarks or
trademarks or service marks of Sahu Agencies in various jurisdictions and are protected under
applicable copyright, trademark and other proprietary rights laws. The unauthorized copying,
modification, use or publication of these marks is strictly prohibited.

Applicable Law
This Agreement shall be governed by and interpreted and construed in accordance with the laws of
India. All notices or demands to or upon Sahu Agencies shall be effective if in writing and shall be
duly made when sent to us at the following address: C-40/5, Meera Bai Marg, Hazratganj, Lucknow,
U.P.
Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on Sahuagencies.com is presented solely for the purpose of
sale India. Sahuagencies.com makes no representation that materials in Sahuagencies.com are
appropriate or available for use in other locations/Countries other than India. Those who choose to
access this site from other locations/Countries other than India do so on their own initiative and
Sahuagencies.com is not responsible for supply of goods/refund for the goods ordered from other

locations/Countries other than India, compliance with local laws, if and to the extent local laws are
applicable.
TRANSACTION PROCESS
Application of and Acceptance of Terms and Conditions:
For purposes of this Agreement, a “User” is any person who accesses the Site for whatever purpose,
regardless of whether such User has registered with Sahu Agencies as a registered user or whether
such User is a paying customer for a specific product or service provided by Sahu Agencies A User
includes the person using this Site and any legal entity which may be represented by such person
under actual or apparent authority. If you are under 18, you may use Sahuagencies.com only with
involvement of a parent or guardian. By accessing or using the Site, you will be subjected to the
rules, guidelines, policies, terms, and conditions applicable to this websites, and they are
incorporated into this Agreement by this reference. You shall be bound by the terms and conditions
of this Agreement with respect to your access or use of this Site and any further upgrade,
modification, addition or change to this Site. Accessing, Browsing or otherwise using the site
indicates your acceptance to all the Terms and Conditions and any further upgrade, modification,
addition or change to this Site. If you do not accept all of the terms and conditions of this Agreement,
please do not use this Site. This Agreement applies to Paid Service in addition to any terms and
conditions that may be applicable to such specific Paid Service. Sahu Agencies may amend this
Agreement at any time by posting the amended and restated Agreement on the Site. The amended
and restated Agreement shall be effective immediately upon posting. Posting by Sahu Agencies of
the amended and restated Agreement and your continuous use of the Site shall be deemed to be
acceptance of the amended terms. This Agreement may not otherwise be modified, except in writing
by an authorized officer of Sahu Agencies will not be liable to state the changes to existing users.
They will have to check the updates themselves.
Charges and Fees – Paid Services
Access to the Site and certain of its features are provided to all Users free of charge. However, Sahu
Agencies reserves the right, without prior notice, to charge each User fees for the use of or access to
the Site or its features. Sahu Agencies provides certain services to Users who have undergone a
specific registration process and agreed to abide the terms of user agreement. Sahu Agencies
reserves the right to deny Services to any User for whatever reason in order to protect Sahu
Agencies\’s interests. You further declare that the Product will be acquired for personal use of the
Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for
profit.
Limitation of Liability
The features and services on the Sahu Agencies site is provided on an “as is” and “as available”
basis, and Sahu Agencies hereby expressly disclaims any and all warranties, express or implied,
including but not limited to any warranties of condition, quality, durability, performance, accuracy,
reliability, merchantability or fitness for a particular purpose. all such warranties, representations,

conditions, undertakings and terms are hereby excluded. Sahu Agencies makes no representations
or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or
correctness of any information provided on or through the site. Each user is solely responsible for
any damage to its computer system or loss of data that may result from the download of any such
material. Nothing on this website constitutes, or is meant to constitute, advice of any kind. Certain
state laws do not allow limitations on implied warranties or the exclusion or limitation of certain
damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations
may not apply to you, and you might have additional rights. All the products sold on
Sahuagencies.com are governed by different state laws and if Sahuagencies.com is unable to
deliver such products due to implications of different state laws, Sahuagencies.com will return or
will give credit for the amount received by Sahuagencies.com from the sale of such product, that
could not be delivered to you. WE ASSUME THAT THE PRODUCT BOUGHT BY YOU FROM
Sahuagencies.com IS FOR YOUR PERSONAL USAGE AND NOT FOR FURTHER SALE AND YOU ALSO
AGREE TO ACCEPT THE LAWS OF FORMS OF YOUR STATE COMPILED IN THIS AGREEMENT. You
will be required to enter a valid phone number while placing an order on Sahuagencies.com. By
registering your phone number with us, you consent to be contacted by Sahuagencies.com via
phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates.
Sahuagencies.com will not use your personal information to initiate any promotional phone calls or
SMSs.
Payment
While availing any of the payment method/s offered by us, we are not responsible or take no liability
of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the
decline due to:
● lack of authorization for any transactions,
● or exceeding the preset limit mutually agreed by you and between your Bank/s,
● or any payment issues arising out of the transaction,
● or decline of transaction for any other reason/s.

All payments made against the purchases/services on Sahuagencies.com by you shall be
compulsorily in Indian Rupees acceptable by the Republic of India. Sahuagencies.com does not
accept any other form of currency with respect to the purchases. Each User hereby agrees to
indemnify and save Sahu Agencies, its affiliates, directors, officers and employees harmless, from
any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise
from such User \’s use of the Site (including but not limited to the display of such User \’s
information on the Site) or from its breach of any of the terms and conditions of this Agreement.
Each User further agrees that Sahu Agencies is not responsible and shall have no liability to it, for
any material posted by others, including defamatory, offensive or illicit material and that the risk of
damages from such material rests entirely with each User. Sahu Agencies shall not be liable for any
special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever
(including but not limited to damages for loss of profits or savings, business interruption, loss of

information), whether in contract, negligence, tort or otherwise or any other damages resulting from
any of the following:
The use or the inability to use the Site
Any defect in goods, samples, data, information or services purchased or obtained from a User or a
third-party service provider through the Site. Unauthorized access by third parties to data or private
information of any User Statements or conduct of any User of the Site Any matters relating to Paid
Services however arising, including negligence. We as a merchant shall be under no liability
whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of
authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit
mutually agreed by us with our Acquiring bank from time to time.
Delivery Conditions
We assure you to use the reliable courier service to deliver your product on committed time. Though
in case of any delay in delivery due to unforceful & unavoidable circumstances. Sahu Agencies won’t
be responsible for such delay.
Delivery within municipal limits of City (from Central Lucknow, Hazratganj, Lucknow) :-
● Delivery upto 5 Kms. = Rs.150/- per Product
● Delivery from 05 Kms. to 10 Kms. = Rs.200/- per Product
● Delivery from 11 kms. to 15 Kms. = Rs.300/- per Product
● Delivery from 15 Kms. to 20 Kms. = Rs.400/- per Product

Delivery in Other Cities in U.P. :-
● Delivery depend on City = Charges would be confirmed upon City & Address

Delivery Outside U.P. :-
● Delivery outside Uttar Pradesh is not available. Shipment will be processed only in UP.
● We will inform our customer about shipment availability in other states than UP once we
start.

Delivery “Extra Charges” for large appliances, such as Frost Free Ref. (above 350 Ltr.)
& Side by Side Refrigerators :-

● Extra Charges (apart from Delivery Charges) = + Rs.300/- per Product.

Delivery drop at Customer’s Ground Floor House/Apartment/Flat Entrance Gate only. :-
Lifting of Goods above Ground Floor Would be Charged EXTRA = Depend on
Conditions.*
* (but only at prior intimation & confirmation) It is suggested to our valuable customer to check the
product once received and mail us back within 24hrs in case of any problem with the product, else
Sahu Agencies won’t be responsible thereafter. Under no circumstances shall Sahu Agencies be
held liable for any delay or failure or disruption of the product or services delivered through the site
resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control,
including without limitation, internet failures, computer, telecommunications or any other equipment
failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances,
shortages of labor or materials, fires, flood, storms, explosions, acts of god, war, governmental
actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.